PM Peak: 100 Rider Surveys (September 2017 - March 2018)
- Lexington Avenue Line: Frequent onboard crowding.
- Lex/59 St Station’s N/R/W platform: Excessive crowding during service delays.
- Lex/59 St Station: Long transfer times.
- 14 St/Union Square, Grand Central/42 St, and Queensboro Plaza: Extended dwell times.
PM Peak Visuals